Terms & Conditions

By accessing this website and participating in classes at our studio, you agree to these Terms & Conditions.

All classes must be booked in advance via our website or Gym Master App booking system. Payment is required at the time of booking unless otherwise stated. No refunds are available. If you cancel more than two hours prior to the scheduled class, you will be credited in the system so your next booking will be free of charge.

We require a minimum of 2 hours' notice to cancel a class. Late cancellations or failure to attend may result in loss of the session. If you arrive late, entry may be refused to avoid disruption and for safety reasons.

By attending classes, you confirm that you are medically and physically fit to participate. You should inform your instructor of any injuries, illnesses, or conditions (including pregnancy) prior to your class. You agree to follow all instructions provided by instructors and to exercise within your own limits.

If you are pregnant, you should advise your instructor prior to attending your first class. Not all classes may be suitable during pregnancy, and modifications may be required. You participate at your own risk.

Reformer Pilates involves physical activity and carries inherent risks, including the risk of injury. By participating, you acknowledge and accept these risks. Your participation confirms that you agree to waive and release the studio, its owners, instructors, and staff from liability for any injury, loss, or damage suffered.

We are committed to providing a safe and welcoming environment. Disruptive, unsafe, or inappropriate behaviour will not be tolerated and may result in refusal of service or termination of memberships.

You are responsible for your personal belongings. We are not liable for any lost, stolen, or damaged items brought into the studio. We advise you to store your personal belongings in the tub provided for you next to your Reformer bed.

We reserve the right to change class schedules, instructors, pricing, or services at any time. We will always endeavour to keep you informed with up to the minute information where possible in this regard.

Virtual Reformer Pilates classes will be screened on our Reformer Studio 85in monitor from early morning to late evening. Reformer Members will have unlimited and exclusive access to the Studio during these screenings. There is no additional charge for this privilege. Members are also welcome to bring guests in with them to experience the Virtual classes. Members are responsible for ensuring their guests pay the discounted casual fee on EFTPOS at reception. Members are also responsible for ensuring their guests are competent to participate and that they behave in a safe and responsible manner at all times. Guests attending these classes are subject to these Terms and Conditions. This includes accepting T&Cs point 6 regarding the statement of waiver and assumption of risk.

Memberships are non-transferable, however you can cancel your membership at any time with 14 days' notice. Memberships do not involve any lock in contracts. New memberships are subject to a Joining Fee. Gym members upgrading to a Reformer membership will not be charged a Joining Fee. Memberships Class packs are non-transferable and non-refundable.

Introductory offers are available to new clients only and may be limited to one per person.

Members can put their membership 'on hold' for a minimum of two weeks. Members can go in and out of On Hold as often as you require to a maximum of six months. A small fee will be billed fortnightly for the duration of the On Hold period.

All content on this website is owned by us and must not be copied, reproduced, or distributed without prior written consent.

We may update these Terms & Conditions from time to time. Continued use of our services constitutes acceptance of the updated terms.